Liberate says its AI agents gave insurers back more than 100 million minutes
Liberate, a provider of AI agents for property and casualty insurers, said on Sept. 30 that its agents, which answer policyholder calls and log them in carriers' core systems, have given insurance agencies and carriers back more than 100 million minutes. More than 70 carriers and brokers run over 3.5 million transactions a month on the platform. Branch, a home and auto insurer, cut claim reporting time 42%, after it moved first notice of loss to Liberate's AI agents, the company said.
NoteThe figures are Liberate's own account, so outside verification would help. Knowing how much of the 100 million minutes came after hours would show whether insurers gained new service capacity or just a lighter workload for existing staff, but Liberate did not break out that split.