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Banking & Lending

NatWest taps Nvidia speech recognition to help spending tool understand accents

NatWest taps Nvidia speech recognition to help spending tool understand accents

NatWest has harnessed Nvidia AI speech recognition for its new audio-visual spending insights tool, to help it understand customers' accents and pronunciations.

NoteFor banks adding voice features, accent handling is a test that customer-facing tools have to pass.

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