Saturday, 17 October 202601:20 UTCWire updated 01:20 UTC

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Notes from the Terminal
Delayed ·

Banking & Lending

Itaú is building generative AI for its entire customer base

Itaú is building generative AI for its entire customer base

Itaú is applying its AI First strategy to customers and employees with ia.i, a conversational interface, and the IARA governance platform. The work sits in one of Brazil's most regulated sectors.

NotePairing a conversational interface with a governance platform, for customers and employees alike, is the detail to watch in a regulated sector.

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