Customers Bank says an AI pilot closed select commercial loans in seven days
Customers Bank said a pilot of its AI loan process closed select commercial loans in seven days, against a typical 30 to 60 days. Its parent, Customers Bancorp, said on Oct. 22 that it is scaling the process and estimated more than $15 million in annualized capacity.
NoteThe hours saved come from a survey of employees, and only 5% to 10% of large U.S. companies report a full return on AI tools.
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