Bank of America urged customers not to share their password with AI agents
In an email to customers, Bank of America urged them to never share their username and password with another person or an outside service, including an AI-enabled tool or agent. A spokesperson confirmed the authenticity of the email, and account agreements at most banks hold customers responsible for anyone they give their log-in to.
NoteBanks are still exploring how AI agents fit into the financial world, and customers stay responsible for activity resulting from that access.
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