11.4% of bankers in a Dallas Fed survey say they restrict customers' AI agents
In a Dallas Fed survey of 70 bankers, for 11.4% of respondents, their institution or service provider had taken steps to restrict customers' AI agent activity on online banking platforms. Another 22.9% said they planned to introduce restrictions within six months.
NoteThe findings suggest banks are still developing policies for AI agents, and the survey covers one Federal Reserve district only.
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