The Big OneBanking & Lending
RBC blocks third-party personal AI agents from online banking
Royal Bank of Canada (RBC) has decided to block third-party personal AI agents from direct access to online banking, due to concerns about fraud and consumer harm. According to the article, the connections customers have used to let those agents reach their RBC accounts will stop working.
NoteRBC's reasoning is that personal agents need access to accounts and may store passwords, and that the stakes go up when something goes wrong. Its customers can still use the bank's own website, app and service team.
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