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Payments & Fintech

Surveyed companies automate an average 73% of accounts receivable processes

Surveyed companies automate an average 73% of accounts receivable processes. 73% average automated share of accounts receivable processes

PYMNTS Intelligence research with JPMorgan finds surveyed companies automate an average 73% of accounts receivable processes, compared with 55% in the previous year's survey. AI agents are processing purchase orders and preparing collections work as businesses automate more of the steps between a B2B sale and payment.

NoteThe 73% comes from a survey of companies, so it measures reported automation and says little about results.

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